Privacy Policy
Last updated: November 2025
At Lily Brannon Hair, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or book a service.
By using this website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information when you interact with our site or services:
- Personal Information: Your name, email address, phone number, and any details you provide when booking an appointment or contacting us.
- Appointment / Booking Details: Service requested, date and time, stylist preference, and notes you choose to share.
- Payment Information: If you make a deposit or purchase through our booking platform (such as Square), your payment details are processed securely by that provider. We do not store or have access to your full payment information.
- Usage Data: Non-identifiable information such as browser type, pages viewed, referring/exit pages, and time spent on the site. This may be collected through cookies or analytics tools to help us improve the website.
2. How We Use Your Information
We use the information we collect to:
- Schedule, manage, and confirm appointments.
- Communicate with you about your booking, reschedules, or salon updates.
- Respond to inquiries submitted through the website.
- Send occasional marketing or promotional messages (only if you have opted in).
- Improve our website, services, and overall client experience.
We do not sell or rent your personal information to third parties for their marketing purposes.
3. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to personalize your browsing experience and analyze how visitors use the site.
You can choose to disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.
4. Third-Party Services
We may integrate or link to third-party services to run our business and provide a better experience, including but not limited to:
- Square – for appointment booking and secure payments.
- Google Maps – to display our salon location.
- Google Analytics – to understand how visitors use our site.
These third parties have their own privacy policies that govern how they collect and use your data. We encourage you to review those policies when interacting with their services.
5. Data Security
We take reasonable and appropriate measures to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Choices & Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we have about you.
- Request that we correct or update your information.
- Request that we delete your personal information, where applicable.
- Opt out of marketing emails at any time.
To make a privacy-related request, please contact us at lilybrannonhair@gmail.com.
7. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we do, we will update the “Last updated” date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Lily Brannon Hair
Austin, Texas
Phone: +1 (833) 944-7261
Email: lilybrannonhair@gmail.com
Website: www.lilybrannonhair.com
